Gorgias
About us
Who are we?
Gorgias helps e-commerce companies deliver excellent customer service at scale. We integrate email, live chat, voice, Facebook, Instagram, and SMS with Shopify, BigCommerce, and Magento.
Our product creates a unified customer profile by combining emails, live-chat, and social-media messages with e-commerce data such as purchase and delivery info. Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using machine learning. 💬 + 📦 = ❤️
We've been around since 2015, and we're serving over 7200+ e-commerce businesses, including Steve Madden, Timbuk2, Decathlon, and Sports Illustrated.
Our growth exceeded 200% in 2020, so we raised $25 million Series B in December 2020 to double our global team and to accelerate our progress towards our mission to transform support from painful to exceptional for merchants. 🥳
- Retail
- Series B
- People: 50-249
- Founded: 2014
Technology
Infrastructure
(1)Benefits
Culture
(4)Health & Wellness
(2)Financial benefits
(1)Parents
(1)Vacation
(1)Professional development
(2)Diversity
(1)Hire with us!
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- Retail
- Series B
- People: 50-249
- Founded: 2014
Hire with us!
Create a free profile page for your company.
Use this space to connect with our community. Companies with profiles typically get 20% more applications!
